Terms of Service

Please read these terms carefully before using our vehicle booking services.

Last updated: October 3, 2026

Agreement to Terms

By accessing and using Bliss Tours' vehicle booking services, website, and mobile applications (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

Service Description

Bliss Tours provides vehicle rental and booking services for group travel, including:

Vehicle Types

  • • Buses and coaches
  • • Vans and minibuses
  • • Cars and SUVs
  • • Specialized vehicles

Services

  • • Professional drivers
  • • Route planning
  • • 24/7 support
  • • Booking management

User Accounts

Account Requirements

  • • You must be at least 18 years old to create an account
  • • Provide accurate and complete information
  • • Maintain the security of your account credentials
  • • Notify us immediately of any unauthorized use

Account Responsibilities

  • • You are responsible for all activities under your account
  • • Keep your contact information up to date
  • • Comply with all applicable laws and regulations
  • • Use the Service only for lawful purposes

Booking Terms

Booking Process

1

Select Vehicle

Choose your preferred vehicle and dates

2

Make Payment

Pay token advance to confirm booking

3

Enjoy Trip

Complete payment after trip

Payment Terms

Token Advance

  • • 30% of total amount required upfront
  • • Non-refundable after 24 hours
  • • Secures your booking

Remaining Payment

  • • Due within 7 days after trip
  • • Multiple payment options available
  • • Late fees may apply

Cancellation Policy

Cancellation Timeframes

More than 24 hours

Full refund of token advance

Within 24 hours

50% refund of token advance

No-show

No refund of token advance

Weather/Force Majeure

Full refund or rescheduling

Cancellation Process

  • • Contact us via phone, email, or app
  • • Provide booking reference number
  • • Refunds processed within 5-7 business days
  • • Original payment method will be credited

User Conduct

Permitted Uses

  • • Book vehicles for legitimate travel purposes
  • • Use the Service in accordance with applicable laws
  • • Respect other users and our staff
  • • Provide accurate information

Prohibited Activities

  • • Use the Service for illegal activities
  • • Damage or misuse vehicles
  • • Harass drivers or other passengers
  • • Provide false or misleading information
  • • Attempt to circumvent payment systems
  • • Use the Service while under the influence

Liability and Insurance

Vehicle Insurance

All our vehicles are covered by comprehensive insurance. However, passengers are responsible for:

  • • Personal belongings and valuables
  • • Personal injury insurance (recommended)
  • • Damage caused by negligence or misconduct

Limitation of Liability

Bliss Tours' liability is limited to the amount paid for the specific booking. We are not liable for indirect, incidental, or consequential damages, including but not limited to delays, missed connections, or personal injury.

Intellectual Property

The Service and its original content, features, and functionality are owned by Bliss Tours and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You May Not:

  • • Copy, modify, or distribute our content without permission
  • • Use our trademarks or logos without authorization
  • • Reverse engineer or attempt to extract source code
  • • Remove or alter any proprietary notices

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices. By using our Service, you agree to the collection and use of information in accordance with our Privacy Policy.

Termination

We May Terminate Your Access If:

  • • You violate these Terms of Service
  • • You engage in fraudulent or illegal activities
  • • You fail to pay outstanding amounts
  • • You misuse our Service or vehicles

You May Terminate By:

  • • Closing your account through our website or app
  • • Contacting customer service
  • • Simply ceasing to use the Service

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Customer Service

Email: Blisstours.inc@gmail.com
Phone: +91 94864 31812
Hours: 24/7 Support

Legal Department

Email: Blisstours.inc@gmail.com
Address: [Your Business Address]
Hours: Monday-Friday, 9 AM - 6 PM

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.